Find your answer below, or email us. We usually reply within a few hours on working days.
Sign up for a 7-day free trial with no card required. Pick your plan, invite your team, and you'll be live within a day.
One day. We connect your CRM, configure your workspace, set up your Slack channels, and your team is live by the next morning.
Email us. Onboarding includes a call where we set the workspace up with you, and we set up a shared support channel in your Slack at the same time, so questions can be asked where your team already works.
Yes. Start a 7-day free trial with your own team, no card required.
From Team Admin in your workspace, add reps by name, email, and role (closer, setter, SDR, admin). They'll receive a magic link to log in. You set their commission rates at the same time.
No. PYLO sits on top of your CRM and handles everything the CRM ignores: post-call forms, EODs, commissions, payment tracking, and traceable metrics. Your CRM stays the source of contact truth.
Close CRM is fully wired and live. GoHighLevel (GHL) is supported through a CRM abstraction layer, with 7 methods stubbed and ready. We connect whichever your team runs on.
Calendly (webhooks for bookings and cancellations), Typeform (application and qualification forms), Slack (10 automated channels), and Airtable for importing your existing history. Payments run through Whop, or through PayPal and Stripe connected via Hyperswitch.
PYLO routes events to 10 dedicated Slack channels automatically: bookings, call outcomes, closes, no-shows, cancellations, applications, and more. Every send is logged. Your team sees what matters without opening PYLO.
Yes. Calendly webhooks fire on booking confirmations and cancellations, routing events into your PYLO pipeline and the appropriate Slack channels.
Ask it a question in plain English and it reads your live workspace to answer. Things like which closer is behind and why, who is overdue on payments, or where this month's cash came from. It gives you the figure and the reason behind it, and every number it quotes is one you can open in the Inspector and check yourself.
Only your workspace. It reads the same data your team already has access to, scoped by client_id like everything else in PYLO, so it cannot reach another client's numbers. It is included on both plans, with a larger monthly allowance on Pro.
Every number on your dashboard is clickable. Click it and the Inspector shows you the exact source table, filter conditions, contributing rows, and calculation. 35 metrics are wired. Owners and admins can inline-edit values with a 2-step confirmation, and every edit is written to an audit log.
After every call, the closer submits a structured form covering outcome (closed won, no close, no show, deposit, etc.), amount, payment type, and notes. It takes under 60 seconds, and every call is captured the same way across your team.
End-of-day reports from every rep, every day. You see who submitted and who didn't at a glance, before you have to chase. It's accountability built into the workflow.
Configure close%, set%, and low-ticket rates once per rep. PYLO calculates what's owed per rep per period automatically based on actual closed deals. Record payouts when you pay. No spreadsheets, no disputes.
Every payment plan is tracked in one view, including deposits, instalments and remainders. Overdue payments are flagged automatically and alerts fire to Slack before a small problem becomes a conversation you have to have.
Reps are ranked by actual cash collected, not by calls made or activity logged. The leaderboard updates in real time as post-call forms are submitted and payments land.
Yes. Post-call forms, EODs, leads, and payments can all be exported as CSV or Excel. Scoped to any date range, available to admins and owners.
Two plans. Basic is £49/mo with 5 seats, and Pro is £99/mo with 10 seats per workspace plus 3 Agency OS seats. Pay yearly and get two months free, at £490 and £990 a year. Pro is the one that runs several clients, and it includes two client workspaces. Both start with a 7-day free trial.
Each plan comes with seats included. If you need one more person than your plan covers, add a seat at a flat rate: £19 on Basic, £15 on Pro. Hiring one extra closer should not cost you a whole tier.
Pro at £99 a month covers Agency OS, 3 agency team seats and two client workspaces. Every workspace beyond those two is £49/mo flat, the same as a Basic account, added as a line on the same invoice, and there is no per-workspace tier to pick. An agency running four client workspaces pays £99 for Pro plus two additional workspaces at £49 each, so £197 a month on one invoice. Your agency team seats are free inside every client workspace and never count against that client's own seats.
Anyone with a login in the workspace, and that includes you. Basic covers you plus four other people. Pro covers ten per workspace, with 3 more seats for whoever runs Agency OS across your clients.
Upgrades apply straight away and are prorated, so you only pay the difference for the rest of the month. A downgrade to Basic takes effect at your next renewal rather than immediately, and only once your account already fits inside Basic, so nothing of yours is switched off to make it fit.
Yes. Monthly billing, no lock-in, no cancellation fees. Your data is retained after you cancel and stays exportable, and you can ask us to delete it at any time by emailing privacy@pylosystem.com.
Yes. PYLO is multi-tenant, and every workspace is scoped by client_id. Agency workspaces are additionally scoped by agency_id. No data leaks between workspaces.
You decide. Commission visibility is a per-workspace setting, so reps can see either their own figures or the whole team's. The owner controls this.
Magic link login via email, powered by Supabase Auth. No passwords to manage. After login, users are routed automatically: a single workspace goes to the dashboard, multi-workspace to a workspace picker, and agency users to the agency view.
No. Team members must be invited by an admin or owner. PYLO doesn't auto-create accounts on login, and that's a deliberate security decision.
Yes. Every inline metric edit is logged to a dedicated audit table with the old value, new value, who changed it, and when. Slack automations are also logged to an automations log.
PYLO is subscription software for sales operations, used by coaching businesses and the agencies that run their sales teams to record sales calls, track payments and commission, and report on performance. It is sold to businesses on a monthly subscription, priced in pounds sterling.
Email us and we will pick it up. We usually reply within a few hours on working days, though that is how we work rather than a guarantee.
Real feedback from real sales teams running on PYLO.
Logging a call takes seconds and my commission is always right. No more arguing over spreadsheets.
I can click any number and see exactly where it came from. No more guessing whether the dashboard is right.
Every client's team in one place, every rep accountable, every payment tracked. It just runs.
EOD takes me 2 minutes. Before PYLO I'd forget and get chased on Slack every night.
The pipeline view is clean. I can see exactly where every lead stands without asking anyone.
Setup took a day. The next morning my team was live and submitting post-call forms.
The commission ledger is accurate every single time. I never have to check the maths.
I just open the pipeline, see my leads, and know exactly what needs a follow-up.
I didn't build PYLO in a boardroom. I built it inside a real agency, for a real sales team, fixing real problems the week they happened. Every feature exists because someone on my team needed it.
Email support@pylosystem.com and we will pick it up, usually within a few hours on working days.